DEFINITIONS

1. “OEM/Brand” shall mean vivo Mobile India Private Limited (‘vivo’), who has entered into an agreement with different Banks for purpose of providing the Offer.
2. “Aggregator” shall mean and include any third -party entity that manages and processes online payment transactions with customer.
3. "Card" shall mean Credit card (VISA/ Mastercard/ Amex) or Debit card (VISA/Electron/Maestro), which has been issued by Bank and is valid and subsisting during the Program/Offer Period.
4. "Card Holder/s" shall mean such customer/s to whom a Card has been issued by the respective Bank and who is authorized to hold the Card.
5. “Dealer”/” Retailer” shall mean the entity authorized, to sell the device to the customers as appointed by the authorised Distributor of vivo.
6. "No Cost EMI" refers to the conversion into Brand EMI Transactions upon request by the Cardholder, of the transactions performed using the Card on EDC (Electronic Data Capture) terminal installed at participating stores.
7. “Cashback Offer” shall mean such cashback (instant/deferred) benefit provided by the OEM on purchase of Products/Services using participant banks, during the Offer Period.
8. “Program/Offer Period” shall mean the period commencing from 1st Mar’2025 to 31st Mar’2025.
9. “Offer” shall mean all offers including upgrade, device protection and any other benefits provided by the OEM on the purchase of eligible vivo models during Offer Period.
10. "Primary Terms and Conditions" shall mean the terms and conditions applicable to the Card in addition to these Terms and Conditions.
11. “Products/Services” shall mean the goods/benefits/facilities offered by the OEM.
12. “Void Transaction” shall mean any transaction that has been cancelled /rejected /unsuccessful by the OEM due to reasons including but not limited to technical failure, payment failure or any other circumstances making the transaction null and void.

All capitalized terms used but not defined herein shall have the respective meanings prescribed to them in the Primary Terms and Conditions. These terms (“Terms”) shall be in addition to and not in derogation of the Primary Terms and Conditions. To the extent of any inconsistency between these Terms and Primary Terms and Conditions, these Terms shall prevail.

1. OFFER(s)

1. vivo Offers – Get up to Rs.12000/- Instant cashback on selected vivo smartphones via participant Banks Credit Card (EMI & Non -EMI)

Valid till 31st Mar 2025

1. The above Offer is applicable on above mentioned Banks Credit Card. 10% cashback applicable on swipe amount.
2. SBI Bank's cashback is eligible with Credit Card Brand EMI. Credit Cashback not eligible on Paytm card, corporate card. Credit Card full swipe cashback eligible on above mentioned models only. (except Paytm cards, Cashback cards & Corporate Cards).
3. IDFC First Bank's cashback is eligible on Credit Card EMI transaction of Brand EMI. Credit Card full swipe cashback eligible on above mentioned models only.
4. Yes Bank's cashback is eligible for Credit Card Brand EMI (Min transaction value to be 10,000). Credit Card full swipe cashback eligible on above mentioned models only.
5. Federal Bank's cashback is eligible for Credit Card Brand EMI. CC full swipe cashback eligible on above mentioned models only.
6. BOB card's cashback is eligible on 6month,9month,12month tenures with CC Brand EMI. CC full swipe cashback eligible on above mentioned models only.
7. DBS Bank's cashback is eligible for Credit Card Brand EMI. Credit Card full swipe cashback eligible on above mentioned models only.
8. PNB Bank's cashback is eligible for Credit Card Brand EMI, CC Full swipe (Pinelabs Only).
9. Amex Bank's cashback is eligible for Credit Card Brand EMI. CC full swipe cashback eligible on above mentioned models only.
10. J&K Bank's cashback is eligible for Credit Card Brand EMI on above listed models with Pinelabs only. CC full swipe cashback eligible on above mentioned models only.
11. OneCard Bank's cashback is eligible for Credit Card Brand EMI, cashback eligible on above mentioned models only.
12. UPI cashback available on purchase of X100 series, X200 Series & X Fold3 Pro only.
13. Single card is eligible for one cashback (period 1st Jan to 31st Mar’25).
14. Above cashback will be applicable on v-shield bundle product as well. 10% cashback applicable on swipe amount up to normal product MOP.

TERMS PRESCRIBED BY THE OEM

1. In addition to the aforementioned condition, the Offer can be availed subject to following conditions;
2. Offer can be availed on maximum 1 (One) Transaction/Card/Channel/Category per calendar quarter year (Jan’25 to Mar’25).
3. Offer is not applicable on transactions done through any other payment mode.
4. Offer is not valid on 3 months brand EMI with HDFC & IndusInd.
5. Offer is not valid on Debit Card Full Swipe Payment Mode.
6. Offer is not applicable on cancelled/returned orders.
7. Different PoS partners will have different banks live on Brand EMI. Customers are requested to check the Brand EMI status on PoS before making the transaction to avail the Offer.

1. Assured Buyback is powered by Servify. For all the service related queries kindly connect with Servify customer care team support@servify.in
2. Assured buyback value is subject to device conditions at the time of redemption at sole discretion of Servify . Deductibles applicable in case of variation in device conditions as below  
3. Customer will receive detailed plan terms & conditions at the time of plan purchase.
4. Plan sales & redemption to be applicable from 2L (Pick Up) enabled outlets only.
5. Redemption process to be similar to Retailer trade in Process.
6. Offer valid till 31st Mar25.
7. Connect with the vivo representative for more details.
8. Device should suffice warranty conditions.

*PF (Processing fees) – Amount to be paid by customer at the time of claim. Above plan price applicable till 31st Mar25.

1 Year Free Extended Warranty:

The special offer of 1 year free extended warranty is valid only with Pre-booking and purchase of vivo V50 from 17th February to 3rd March 2025. Offer are subjected to change without prior notice and valid till stock lasts. Terms and conditions apply.

*PF (Processing fees) – Amount to be paid by customer at the time of claim. Above plan price applicable till 31st Mar25.

1 Year Free Extended Warranty:

The special offer of 1 year free extended warranty is valid only with Pre-booking and purchase of vivo V50 from 17th February to 3rd March 2025. Offer are subjected to change without prior notice and valid till stock lasts. Terms and conditions apply.

T&C         

1.To avail any of the aforementioned plan, please visit the below the link for plan wise detailed terms and conditions.                                  

Complete Damage Protection Plan (CDP) -   https://servify.com/in/termsandconditions/v-shield-adld-2/

Screen Damage Protection Plan (SDP) - https://servify.com/in/termsandconditions/v-shield-sdp-4/

Extended Warranty Plan (EW) - https://servify.com/in/termsandconditions/v-shield-ew/

2. Customer acknowledge and agree that the plans are offered by Servify. In case of any issue/concerns /queries with respect to any of the aforementioned plan, the customer must connect directly with customer Care of Servify mentioned in their terms and conditions. vivo shall not be held liable and/or responsible in this regard.  

3. The Customer shall pay processing fees a one -time deductible fee that will be paid at the time of claim of the purchased plan.                                

4. The Plan prices are inclusive of applicable taxes.                                                 

5.Plan Prices are valid till 31st Mar’25.

T&C           

1.        To avail any of the aforementioned plan, please visit the below the link for plan wise detailed terms and conditions.                                   

Complete Damage Protection Plan (CDP) -   https://garantie.in/complete-damage-protection-terms-and-conditions.html

Screen Damage Protection Plan (SDP) - https://garantie.in/screen-damage-protection-terms-and-conditions.html

Extended Warranty Plan (EW) - https://garantie.in/extended-warranty-terms-and-conditions.html

2.         Customer acknowledge and agree that the plans are offered by garantie. In case of any issue/concerns /queries with respect to any of the aforementioned plan, the customer must connect directly with customer Care of garantie mentioned in their terms and conditions. vivo shall not be held liable and/or responsible in this regard.                                                                

3.        The Customer shall pay processing fees a one -time deductible fee that will be paid at the time of claim of the purchased plan.                                                  4.        The Plan prices are inclusive of applicable taxes.

5.        Plan Prices are valid till 31st Mar'25

6.        Offer applicable where Garantie is live only.

General Terms and Conditions.

1. Customer acknowledges that the Offer(s) is/are valid on purchase of any of the above mentioned vivo handsets/devices within India within the Offer Period.
2. vivo reserves the right to substitute gratification/ services (including but not limited 6month’s Warranty offer) with some other gift(s) of equivalent value under this Offer at its sole discretion without giving any reasons thereof.
3. The Offer shall be valid subject to availability of stock .These Offers cannot be exchanged with any other product or item, other than as mentioned in respective Offer. The Offers are non-transferable under any circumstances
4. vivo reserves all the rights to change, modify, or suspend or cancel any of the aforementioned Offer without prior notice. vivo shall not be liable for any direct or indirect loss/damage arising out of any such change, modification, alteration, postponement or cancellation thereof.
5. All the offers are subject to force majeure circumstances i.e. act of God or any circumstance beyond the reasonable control of vivo. In case of force majeure conditions, no liability of whatsoever nature shall fall upon vivo with respect to any of the offers.
6. By accepting the terms and conditions of the offers, Customer agrees to indemnify vivo and all its associates including director(s), officers, employees and agents from any claim, prosecution, judgment, damage, loss (including attorney's fee) or liability incurred related to its/his/her participation in the offers.
7. vivo shall not be liable for any damage or loss including without limitation indirect or consequential losses / damages arising from personal injury, death or damage to property which may be suffered or sustained in connection with the offers.
8. All the offers shall be governed by and construed in accordance with the applicable laws in India and the relevant State laws applicable to the specific vivo store where purchases are made by the customer in accordance with these terms and conditions, as may be amended/modified from time to time. All matters with respect to the offers are subject to the jurisdiction of the courts at New Delhi only.
9. V50 series EMI starts from Rs.1944 calculated basis : V50(8 + 128G) variant after making an upfront down payment of INR11,666/- (6 months EMI). Per month EMI amount of Rs 1,944 shall be applicable for a period of 12 months. All Finance offers are subject to sole discretion of banking partners including NBFCs.